Solage

Hotel Policies | Solage

General

  • Check-In Time
    4:00 pm
  • Check-Out Time
    12:00 pm
  • Early Check-In Fee
    Based upon availability
  • Late Check-Out Fee
    Based upon availability
  • Number of guest rooms
    89 studios, including 6 Silverado Suites
  • Toll-free number
    866-942-7442
  • Smoke-Free
    Property

 

Cancellation Policy

  • We have a 72-hour cancellation policy. If you choose to cancel before the 72-hours, we will refund you the full amount with no penalty, however, any cancellations within 72 hours will result in a full forfeiture of all deposits paid.
  • Resort Fee = $45

 

Payment

  • Hotel Currency:
    US Dollar
  • Deposit Policy:
    100% of the amount due at the time of booking
  • Cancellation Policy:
    We have a 72-hour cancellation policy. If you choose to cancel before the 72-hours, we will refund you the full amount with no penalty, however, any cancellations within 72 hours will result in a full forfeiture of all deposits paid.
  • Cost for additional guests in room:
    N/A
  • Accepted Payment Options
    American Express
    Discover
    MasterCard
    Visa

 

AMENITIES AND SERVICES

Parking

  • Self parking
    Complimentary
  • Valet parking
    Complimentary
  • Secured
    N/A
  • Covered
    N/A
  • Car Charging Staions
    Available (both Tesla and Electric)
  • In/Out Privileges
    Available
  • Other Parking Information
    N/A
  • Taxi
    Upon Request
  • Limo
    Advance booking required

 

Directions

  • St. Helena
    Seven miles south or 10 minute drive.
  • Calistoga
    We are located right outside of downtown Calistoga, about a 5 minute bike ride.
  • Napa
    About a 45 min drive, 30 miles south
  • Yountville
    About a 30 min drive, 20 miles south
  • Sonoma
    About 1-hour drive, 33 miles south-west
  • Healdsburg
    About a 40-45 min drive, 28 miles north-west
  • Santa Rosa
    About a 40 min drive, 21 miles west

 

Pets

  • Service animals allowed
    Yes – fee waived for service animals
  • Pets allowed
    Yes – dogs only
  • Deposit
    $150
  • Non-Refundable
    Yes
  • Maximum Number
    Two per room
  • Pet Amenities
    Dog bed
    Water/food bowl
    Dog treats

Business

      • We offer wireless high-speed Internet access in all public areas and rooms. There also is a complimentary computer and print station in the lobby.
      • Audio/Visual Equipment Rental
      • Meeting Rooms
      • Fax Machine
      • Wired High-Speed Internet Access in guest rooms
      • Wireless High-Speed Internet Access in guest rooms
      • Wired High-Speed Internet Access in meeting rooms
      • Wireless High-Speed Internet Access in mtg. rooms
      • Wireless High-Speed Internet Access in public areas/li>

 

Family

      • Minimum Age for Children? 0 years
      • Children’s Menu
      • Cribs
      • High chairs
      • Custom itineraries can be arranged with the concierge

 

General Amenities

      • Restaurant on site
      • Baggage Storage
      • Car Rental Service available upon request from the concierge
      • Concierge Desk
      • Gift Shop
      • Laundry
      • Valet Service
      • Local Area Transportation
      • Lounge
      • Luggage Hold
      • Multilingual Staff
      • Room Service
      • Safety Deposit Box
      • Mercedes Drive Program
      • In-room iPad
      • Complimentary glass of wine upon check-in
      • Complimentary beach cruisers with each guest room

 

Wellness

      • Hours
        8am-8pm (subject to change)
      • Must be
        18 years of age or older
      • Spa-day-guest
        Welcome when you receive a minimum of a 60-minute service with an additional fee of $30 Monday-Friday and $50 Friday and Saturday.
      • Fitness Center
        Yes
      • Fitness Classes
        Yes – in house guests and members
      • Geothermal
        Mineral Pool
      • Private training
        Available via our concierge desk
      • Memberships
        Available
      • Cancellation policy
        24 hour cancellation policy at our spa. If you cancel within the 24 hours you will be charged for the treatment.

 

Food and Beverage

      • Solbar hours
        Breakfast from 7:00am to 11:15am
        Lunch from 11:45am to 2:45pm
        Dinner from 5:30-9:00pm daily
      • Lounge hours
        Drink service from 7am to 11pm Monday through Thursday and 7am to 12am Friday and Saturday.
      • Room service hours
        Breakfast is 7am to 11:30am
        Lunch is 11:45am to 3pm
        Dinner is 5:30pm to 9:30pm
        Kids Menu is 12pm to 9pm
        Late-night menu available 9:30pm-7am
      • Pool Bar Hours
        11am to 7pm daily (May – October)
      • Corkage Fee
        $35

 

Pools

      • Main Resort Pool
        Open 5am-10pm Seasonally (May – October)
        130 ft long and is 82° F
      • Spa Mineral Pools (Ages 18 and up)
        Open 8am-8pm
        Cool Plunge Pool at 50-55° F
        An Ambient Temperature Magnesium Rich Pool
        Lare Relaxation Pool of 98° F
        Jetted Saline Pool Heated to 100-102° F
        Jetted Mineral Pool Heated to 102-104° F