Solage

Hotel Policies

General

  • Check-In Time
    4:00 pm
  • Check-Out Time
    12:00 pm
  • Early Check-In Fee
    Based upon availability
  • Late Check-Out Fee
    Based upon availability
  • Number of guest rooms
    89 studio’s, including 6 Silverado Suites
  • Toll-free number
    866-942-7442
  • Smoke-Free
    Property

 

Cancellation Policy

  • We have a 14-day cancellation policy. If you choose to cancel before the 14 days we will refund you the full amount with no penalty, however, inside the 14 days we would hold your deposit as a credit for a future stay up to six months out.
  • Resort Fee = $39

 

Payment

  • Hotel Currency:
    US Dollar
  • Deposit Policy:
    100% of the amount due at the time of booking
  • Cancellation Policy:
    We have a 14-day cancellation policy. If you choose to cancel before the 14 days we will refund you the full amount with no penalty, however inside the 14 days, we would hold your deposit as a credit for a future stay up to six months out.
  • Cost for additional guests in room:
    N/A
  • Accepted Payment Options
    American Express
    Discover
    MasterCard
    Visa

 

AMENITIES AND SERVICES

Parking

  • Self parking
    Complimentary
  • Valet parking
    Complimentary
  • Secured
    N/A
  • Covered
    N/A
  • Car Charging Staions
    Available (both Tesla and Electric)
  • In/Out Privileges
    Available
  • Other Parking Information
    N/A
  • Taxi
    Upon Request
  • Limo
    Advance booking required

 

Directions

  • St. Helena
    Seven miles south or 10 minute drive.
  • Calistoga
    We are located right outside of downtown Calistoga, about a 5 minute bike ride.
  • Napa
    About a 45 min drive, 30 miles south
  • Yountville
    About a 30 min drive, 20 miles south
  • Sonoma
    About 1-hour drive, 33 miles south-west
  • Healdsburg
    About a 40-45 min drive, 28 miles north-west
  • Santa Rosa
    About a 40 min drive, 21 miles west

 

Pets

  • Service animals allowed
    Yes- no fee for service animals
  • Pets allowed
    Yes
  • Deposit
    $150
  • Non-Refundable
    Yes
  • Maximum Number
    Two per room
  • Pet Amenities
    Dog bed
    water/food bowl
    Dog treats

    Business

        • We offer complimentary wireless high-speed Internet access in all public areas and rooms. There also is a complimentary computer and print station in the lobby.
        • Audio/Visual Equipment Rental
        • Meeting Rooms
        • Fax Machine
        • Wired High-Speed Internet Access in guest rooms
        • Wireless High-Speed Internet Access in guest rooms
        • Wired High-Speed Internet Access in meeting rooms
        • Wireless High-Speed Internet Access in mtg. rooms
        • Wireless High-Speed Internet Access in public areas/li>

     

    Family

        • Minimum Age for Children? 0 years
        • Children’s Menu
        • Cribs
        • High chairs
        • Custom itineraries can be arranged with the concierge
        • Children’s Pool

     

    General Amenities

        • Restaurant on site
        • Baggage Storage
        • Car Rental Service available upon request from the concierge
        • Concierge Desk
        • Gift Shop
        • Laundry
        • Valet Service
        • Local Area Transportation
        • Lounge
        • Luggage Hold
        • Multilingual Staff
        • Room Service
        • Safety Deposit Box
        • Mercedes Drive Program
        • In-room iPad
        • Complimentary glass of wine upon check-in
        • Complimentary beach cruisers with each guest room

     

    Wellness

        • Hours
          8am-8pm
        • Must be
          18 years of age or older
        • Spa-day-guest
          welcome when you receive a minimum of a 60-minute service and there is an additional fee of $30 Monday-Friday and $50 Friday and Saturday.
        • Fitness Center
          Yes
        • Fitness Classes
          Yes- in house guests and members
        • Geothermal
          Mineral Pool
        • Private training
          Available via our concierge desk
        • Memberships
          Available
        • Cancellation policy
          24 hour cancellation policy at our spa. If you cancel within the 24 hours you will be charged for the treatment.

     

    Food and Beverage

        • Solbar hours
          Breakfast from 7:00am to 11:30am
          Lunch from 11:45am to 3:00pm
          Dinner from 5:30-9:00pm (9:30pm on Fri and Sat)
        • Lounge hours
          Drink service from 7am to 11pm Monday through Thursday and 7am to 12am Friday and Saturday.
        • Room service Hours
          Breakfast is 7am to 11:30am
          Lunch is 11:45am to 3pm
          Dinner is 5:30pm to 9:30pm
          Kids Menu is 12pm to 9pm
          Late-night menu available 9:30pm-7am
        • Pool Bar Hours
          11am to 7pm daily
        • Corkage Fee
          $35

     

    Pools

        • We have 3 Geothermal mineral pools on property
        • Main Resort Pool(13 and up)
          Open 5am-10pm.
          130 ft long and is 82° F
        • Our Family pool (all ages)
          Open 5am-10pm
          47ft long, 20ft wide, 4.5 ft deep and 82° F
        • Spa Mineral pool
          Open 8am-8pm
          66 Ft long and is 95° to 98° F