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White Barn Inn

Hotel Information - White Barn Inn

Resort Information

  • Where is the hotel located?
    37 Beach Avenue, Kennebunk ME 04043
  • What is the hotel phone number and email?
    Resort Phone: 207.967.2321 and Email: wbi.concierge@aubergeresorts.com
  • What time is check in and checkout at the hotel?
    Check in is at 4:00 PM and check out is at 11:00 AM. local time.
  • Is there a late check-out fee?
    We do not charge for late departures.
  • Total rooms
    28
  • Total suites and residences
    13 rooms, 8 Junior Suites, 1 Studio-Style Suite, 5 Cottages Studio-Style Suite, 1 Houseboat
  • Total meeting rooms
    Little Barn Restaurant can be used as meeting space for max capacity of 40 (depending on set up)
  • Smoking
    In consideration of all our guests White Barn Inn is a non-smoking hotel.
  • Parking
    Valet or self parking are available.
  • Cancellation Policy
    Cancellation policies vary depending on the dates of your reservation, the offer or room type selected. Please refer to your reservation confirmation to verify your cancellation policy. All reservations must be cancelled at least 14 days (Low Season), 30 days (High Season) and 21 days (Holiday Season) prior to arrival to avoid 100% forfeiture of stay. Please note that there will be a $75 processing fee for cancellations made outside of the cancellation window or for any date changes within the cancellation window. All advance purchase reservations are non-refundable. If you need further assistance please contact the hotel directly.
  • Deposit/Payment
    A 50% deposit of room charges including tax is required at the time of booking. The remaining 50% balance of room charges including tax will be charged at the cancel window cutoff.

Hotel Updates

  • Is there anything new or noteworthy about renovations?
    Property completed a renovation of 16 rooms in 2020, 7 rooms in 2023 and the waterside cottages in 2021.
  • Seasonal Closures
    No
  • Can I dine anywhere in the resort?
    Yes, guests are allowed to dine anywhere on the property.

Resort Fees

  • Does your property charge a Resort Fee?
    Yes, there is a resort fee.
  • How much is the Resort Fee per room?
    The resort fee is $40 per room per night plus tax
  • Is the Resort Fee a fixed amount per room?
    Yes, the resort fee is a fixed fee.
  • Does the Resort Fee change by season?
    No, the resort fee does not change seasonally.
  • What items are included in the Resort Fee?
    House car available on request for transportation within a 2 mile radius from 7AM – 11PM
    Valet parking service
    Pool access and amenities in summer
    Fitness classes off property
    Weekly calendar of activities
    Lobby snacks and fire pit s’mores
    Welcome drink on arrival
    In room coffee and bottled or sparkling water
    House bicycles or snowshoes depending on season
    Press Reader
    High speed internet and curated snacks in room

Spa Fees

  • Does your property charge any wellness/spa fees?
    Yes, there is a 20% service charge on all spa services
  • How is the fee distributed?
    The spa service charge is distributed 100% to, and divided among spa team members. Any additional gratuity provided is distributed 100% to your practitioner.

Health and Services

Transportation

  • Can the hotel pick me up?
    White Barn Inn cannot pick guests up from airports, but can help secure a car service.
  • How far is the hotel from the airport?
    25 miles from Portland airport.
  • Does your resort offer a shuttle service?
    No, the hotel does not offer a shuttle service.
  • What are the various costs for a limo/taxi/town car etc.?
    Costs vary depending on mode of transportation.

Payment

  • What Currency is Accepted?
    Currency accepted is the US Dollar.
  • What are the Accepted Payment Options?
    American Express, Discover, MasterCard and Visa
  • Is there a cost for additional guests in room?
    There is not a cost for additional guests in the room.

Housekeeping and Laundry Services

  • Do you have laundry and dry cleaning facilities?
    Yes, we have laundry with a 24 hour turn around.
  • How do I get my clothes pressed?
    This can be coordinated with the guest services team.
  • Do you have a lost and found?
    Yes, we do have a lost and found. Please contact the front desk with questions.
  • What does your turndown service entail?
    Turndown includes a preparation of the guest room for evening and preparation of the bathroom for the morning. The room and bathroom are refreshed as part of this service while extra amenities are placed in the room.
  • How frequent is housekeeping?
    Housekeeping is provided twice daily, morning and evening unless requested otherwise.
  • Is there a cost for laundry?
    No, we do not charge for laundry services.
  • Laundry pick up time and time to finish?
    Varies depending on the guest requirements.

Pet Policy

  • Pets are not permitted, unless registered as service animals

Hotel Accessibility

Residences

  • Do you have residences for sale here?
    No, residences are not available for sale.

Family

  • Do you have babysitting/child care available?
    No, we do not offer babysitting/child care services.
  • Do you have a children’s menu?
    Yes, a children’s menu is available in all restaurants and in room dining.
  • Do you have cribs?
    No, we do not have cribs, but we do have pack and plays. Due to Maine Law, a pack and play will have a bottom sheet on it, guests will need to bring any other equipment they require.
  • Do you have highchairs?
    Yes, a highchair is available upon request.
  • Do you provide custom itineraries?
    Yes, our concierge team can provide a custom itinerary.
  • Do you have a minimum age requirement for guests?
    This is dependant on the location at White Barn Inn. Guests under 12 are not allowed to stay in the Main Inn Building.
KENNEBUNK | 37 Beach Avenue, Kennebunk, Maine 04043 USA
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