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Madeline Hotel and Residences

Hotel Information | Madeline Hotel and Residences

Resort Information

  • Where is the hotel located?
    568 Mountain Village Blvd Telluride, CO 81435
  • What is the hotel phone number and email?
    Resort Phone: 970.369.0880; US Toll Free 855.923.7640
  • Can I text the hotel?
    No, text communicate with the hotel is not currently available.
  • What time is check-in and checkout at the hotel?
    Check-in is at 4PM and checkout is at 11AM local time.
  • Is there a late check-out fee?
    Late checkouts are complimentary until 1PM on the date of departure. Late checkouts occurring between 1 and 3PM are subject to a half-day charge. Late checkouts occurring after 3PM are subject to a full-day charge.
  • Can guests check in early?
    Early check-in is based on availability. Contact the resort with inquiries.
  • Total rooms
  • Total suites and residences
    56 King 13 Double Queen
    3 Queen Balcony
    11 King Balcony
    6 one-bedroom suites
    13 one-bedroom residences
    5 two-bedroom suites
    14 two-bedroom residences
    1 two-bedroom PH
    9 three-bedroom residences
    2 four-bedroom residences
    2 four-bedroom penthouses
  • Total meeting rooms
    One Ballroom divisible into three small function spaces and one Private Dining room.
  • Smoking
    In consideration of all our guests at Madeline Hotel and Residences, we are a non-smoking property. Smoking in rooms will result in a post check-out charge of $500.
  • Parking
    Overnight | $60/night per vehicle
    Day/event parking | $75 per vehicle
  • Cancellation policy
    Cancellation policies vary depending on the dates of your reservation, offer or room type selected. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, please contact the hotel directly.
  • Spa hours (summer)
    Monday 2-6PM
    Tuesday-Saturday 10AM – 6PM
    Sunday 10AM – 2PM (by appointment only)

Hotel Updates

  • Is there anything new or noteworthy about renovations?
    Madeline has undergone a complete transformation of all our public spaces. The entire resort debuted new guest rooms in May 2021.
  • Seasonal closures
    For 2024, Madeline is closed April 7 – May 22 and from October 20 –November 27. Residences are available during these shoulder periods.
  • Can I dine anywhere in the resort?
    Madeline is home to Black Iron Kitchen and Bar serving breakfast, lunch and dinner 7 days a week. Rustic mountain cuisine, perfect for groups and families. Timber Room is Mountain Villages newest venue, perfect for adult après and special occasions. Timber Room is open Wed-Sun from 3PM-10PM | Kitchen closes at 9PM. All guests are welcome to enjoy In Room Dining from 7AM – 9PM daily in the comfort of their guest room or residence.

Resort Fees

  • Does your property charge a Resort Fee?
    Yes, there is a resort fee.
  • How much is the Resort Fee per room?
    The resort fee is $50 per room per night.
  • Is the Resort Fee a fixed amount per room?
    Yes, the resort fee is a fixed fee.
  • Does the Resort Fee change by season?
    No, the resort fee does not change seasonally.
  • What items are included in the Resort Fee?
    Fitness classes
    Welcome beverage on arrival
    In room coffee and water
    Daily s’mores
    Daily Alphorn ceremony
    Digital PressReader access to magazines and press subscriptions
    Weekly musical performance in the Timber Room
  • Seasonal inclusions
    Weekly concert series in summer
    Movies Under the Stars in summer
    Hiking and trail map guide in summer
    Sledding and ice skating token for children 12 and under in winter

Health and Services

  • The health and safety of our guests and employees are of the utmost importance to us. Please call our resort phone: 970.369.0880 or US Toll Free 855.923.7640 with questions and for more information.


  • What Currency is Accepted?
    Currency accepted is the US Dollar.
  • What are the Accepted Payment Options?
    American Express, Discover, MasterCard and Visa.
  • Is there a cost for additional guests in room?
    There is not a cost for additional guests in the room. Rollaway beds are available at a rate of $175 for your entire stay. Pack and play systems are available and complimentary.
  • Is there a cost for booking connecting rooms?
    No, connecting rooms are complimentary (subject to availability)

Pet Policies

  • What is the pet fee?
    The Madeline is dog friendly. There is a cleaning fee of $175 per stay.
  • Number of dogs allowed?
    Two dogs maximum are allowed.
  • Special dog amenities and services?
    Dog amenities are provided in the room upon arrival (dog bed, treats, water bowls, toy). The Madeline concierge team can advise on dog-friendly experiences to enjoy together, dog walking services, or pet sitting services while you are out of the room.
  • Support animals allowed?
    Yes, service animals are allowed.
  • Are there any weight or breed limits?
    No, there are not any weight or breed limits.
  • What is provided with the pet fee?
    Pet amenities are provided in the room upon arrival (dog bed, treats, water bowls, toy).