Esperanza

Hotel Accessibility

Esperanza strives to meet the needs of its guests with disabilities.  Please contact the hotel if you have any special requests relating to your disability. 

The following areas of the hotel are accessible:

  • Accessible public entrance
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the accessible public entrance to the accessible guest rooms
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the meeting room/ballroom area
  • Accessible guest rooms with mobility features have doorways that provide 32″” of clear width
  • Accessible registration desk
  • Accessible concierge desk
  • Accessible transportation
  • Accessible transportation with advance notice
  • Hearing accessible guestroom kits available upon request

Additional accessibility information:

  • Service animals are welcome
  • Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations.
  • The hotel’s parking is valet only

Please call Esperanza at 888-299-1002 should you have further questions about accessibility or email us at accessibility@aubergeresorts.com. Your feedback and ideas are extremely important to us.