The Vanderbilt

Hotel Accessibility

The Vanderbilt strives to meet the needs of its guests with disabilities.  Please contact the hotel if you have any special requests relating to your disability.

The following areas of the hotel are accessible:

  • Accessible concierge desk
  • Accessible exercise facility
  • Accessible jacuzzi
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible public restrooms
  • Accessible registration desk
  • Accessible restaurant
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible route from the hotel’s accessible public entrance to the swimming pool
  • Accessible swimming pool
  • Accessible transportation with advance notice
  • Van-accessible parking in the self-parking facility

Additional accessibility information:

  • The hotel provides assistive listening devices for meetings on request
  • Guest room TVs have closed captioning or closed caption decoders provided
  • Service animals are welcome
  • Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations.

Please call The Vanderbilt at 877-510-2838 should you have further questions about accessibility or email us at accessibility@aubergeresorts.com.