Grace Hotel

Hotel Information - Grace Hotel

Resort Information

  • Where is the hotel located?
    Imerovigli, Santorini 84700 Greece
  • What is the hotel phone number and email?
    Resort Phone: + 0030 2286021300
    Email: san.reservations@aubergeresorts.com
  • Can I text the hotel?
    No, text communicate with the hotel is not currently available.
  • What time is check in and checkout at the hotel?
    Check in is at 3:00 PM and check out is at 11:00 AM. local time.
  • Is there a late check-out fee?
    Late check out may be requested and is subject to availability. Late check out fees apply beginning at 2:00 PM.
  • Total rooms
    14 spacious guest accommodations.
  • Total suites and residences
    1 Villa with private pool, 2 Grace Suites with Plunge Pool, 1 VIP Suite with Plunge Pool, 2 Superior Suites with Plunge Pool, 2 Honeymoon Suites with Plunge Pool, 4 Junior Suites with Plunge Pool, 1 Junior Suite and 1 Deluxe room.
  • Smoking
    Grace hotel is a non-smoking property indoors. Outdoor smoking is allowed at private balconies restaurant and bar.
  • Parking
    Self service parking is available.
    Cancellation Policy
    Cancellation policies vary depending on the dates of your reservation, the offer or room type selected. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance please contact the hotel directly.

Hotel Updates

  • Is there anything new or noteworthy about renovations?
    There are no upcoming renovations scheduled for Grace hotel.
  • Seasonal Closures
    Property typically remains closed November till early April.
    For 2021 Grace will open May 20th
  • Can I dine anywhere in the resort?
    If not a resident, only at the Restaurant and Lounge Bar.

Resort Fee Inclusions

  • Does your property charge a Resort Fee?
    No, there is  not a resort fee.

Health and Services

Transportation

  • Can the hotel pick me up?
    Pick-ups are pre-arranged with the concierge. Additional fees apply.
  • How far is the hotel from the airport?
    Grace Hotel is 9km (20 mins by car) from Airport
  • Does your resort offer a shuttle service?
    Yes 100 Euros each way
  • What are the various costs for a limo/taxi/town car etc.?
    This varies depending the destination on the island and the type of car. Prices may range between 25 – 45 Euros.

Payment

  • What Currency is Accepted?
    Currency accepted is the Euro.
  • What are the Accepted Payment Options?
    American Express, Discover, MasterCard and Visa
  • Is there a cost for additional guests in room?
    There is not a cost for additional guests in the room.

Pet Policies

  • What is the pet fee?
    With the exception of support animals pets are not allowed at Grace Hotel
  • Support animals allowed?
    Yes, support animals are allowed.
  • Are there any weight or breed limits?
    Yes, animals should weigh no more than 15kg.

Housekeeping and Laundry Services

  • Do you have laundry and dry cleaning facilities?
    Yes, we have laundry and dry cleaning facilities.
  • How do I get my clothes pressed?
    This can be coordinated with the concierge team. Additional fees apply.
  • Do you have a lost and found?
    Yes, Grace hotel does have a lost and found. Please contact the concierge with questions.
  • What does your turndown service entail?
    Turndown includes a preparation of the guest room for evening and preparation of the bathroom for the morning. The room and bathroom are refreshed as part of this service while extra amenities are placed in the room.
  • How frequent is housekeeping?
    Housekeeping is twice daily, morning and evening turndown service unless requested otherwise.
  • Is there a cost for laundry?
    Laundry services are priced individually.
  • Laundry pick up time and time to finish?
    Varies depending on the guest requirements.

General Amenities

  • Restaurant on site – Santoro Restaurant
  • Baggage Storage
  • Car Rental Service available upon request from the concierge
  • Concierge Desk
  • Gift Shop
  • Laundry
  • Luggage Hold
  • Multilingual Staff
  • Room Service
  • Safety Deposit Box
  • Complimentary glass of wine upon check-in

Residences

  • Do you have residences for sale here?
    No, there are not any residences available for sale.

Family

  • Do you have babysitting/child care available?
    Yes, our Concierge can assist with any child care services.
  • Do you have a children’s menu?
    Yes, a children’s menu is available in all restaurants and in room dining.
  • Do you have cribs?
    Yes, cribs are available for the Villa only.
  • Do you have highchairs?
    Yes, a highchair is available upon request.
  • Do you provide custom itineraries?
    Yes, our concierge can provide a custom itinerary.
  • Do you have a minimum age requirement for guests?
    14 years of age.

Spa and Recreational Amenities

  • Pool Available
    Yes, the pool is open 8:00 AM – 6:00 PM
  • Spa on Site
    No, there is not a spa on-site.
  • Fitness Center on Site
    No, there is not a fitness center on-site.
  • Tennis Information
    No, there is no tennis available on-site
  • Golf Information
    No, there is no golf located on-site.
  • Other Wellness
    There is a yoga and Pilates studio available at the property.