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Element 52

FAQs | Auberge Resorts Collection

Frequently Asked Questions

 


 

Is housekeeping included?

Yes, daily housekeeping is included in your stay at Element 52. For water conservation purposes, we change bed sheets once weekly unless otherwise requested.

 

What is the pet fee?

We offer a limited number of pet-friendly residences, please check whether your unit allows pets before booking- this may be found in the Residences page of our website.  The pet fee is a one-time $250 charge per pet, per stay.

 

Do you have a parking garage?

We do have an indoor parking garage. Element 52 offers valet parking for $40/nightly per vehicle, we do not offer self-parking. Please call ahead if you will have over-sized vehicles, trailers, or multiple vehicles so we may try to accommodate your request.

 

Is there air conditioning in the units?

Our residences do not have A/C but do have heating in winter. Summers in Telluride are generally mild and very pleasant, and similar to Hawaiian trade winds the cross breezes keep our units at a comfortable temperature. We also have fans and humidifiers in each unit.

 

Is there a restaurant on-site?

We currently do not have a restaurant on the property. Complimentary coffee, teas, hot cocoa and sodas, as as well as evening smores kits and wine/beers are available in the lobby for our guests and owners.

 

Can I mail packages to my residence before check-in?

Yes! We’d be happy to hold your package for your arrival. Please note, USPS mail must be addressed to our Post Office Box, as mailing USPS to our physical address will be returned by the Postal Service. FedEx/UPS need to be addressed to our physical address (see below), and please include your reservation name and unit #.

 

For USPS/SmartPost:

Guest Name/Unit #
Element 52
PO BOX 4234
Telluride, CO 81435

 

For FedEx/UPS:

Guest Name/Unit #
Element 52
398 South Davis St.
Telluride, CO 81435
For Amazon deliveries, please check with your vendor to confirm mode of mailing.

 

Do you have plastic water bottles?

We offer small water bottles in the lobby, and encourage guests to bring their own Nalgene or stainless steel re-usable bottles to maintain the pristine nature of our beautiful town and reduce waste.

 

What amenities come in the units?

Upon check-in we offer a starter supply of complimentary coffee/filters/teas/sugar, paper towels, dish detergent, dishwasher tablets, etc.

Resort Fees

  • Does your property charge a Resort Fee?
    Yes, there is a resort fee.
  • How much is the Resort Fee per room?
    The resort fee is $35 per bedroom per night plux tax
  • Is the Resort Fee a fixed amount per room?
    Yes, the resort fee is a fixed fee.
  • Does the Resort Fee change by season?
    No, the resort fee does not change seasonally.
  • What items are included in the Resort Fee?
    House Car Service throughout the town of Telluride
    Ski concierge and private ski locker
    Fitness center access
    Daily beer, wine, soft drinks and coffee in lobby
    Welcome bottle of wine
    Bottled water, coffee and tea refreshed daily in room
    S’mores kits, pastries and cookies
    House bicycles
    High speed internet