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The Dunlin

Hotel Information – The Dunlin

Resort Information

  • Where is the hotel located?
    6000 Kiawah River Drive, Johns Island, South Carolina 29455
  • What is the hotel phone number and email?
    Phone: 843.297.4300 or 855.923.7912
    Email: dun.reservations@aubergeresorts.com
  • Can I text the hotel?
    Texting will be available upon arrival.
  • What time is check in and checkout at the hotel?
    Check in is available as soon as your room is ready, and if guests provide an ETA we will do our best to ensure the room is ready by then. Most of our guests typically check out around mid day.
  • Is there a late check-out fee?
    No, there is no late check out fee. If a guest would like to stay past 5pm, occupancy will be considered as to charge a rate or not.
  • Total rooms
    72 guestrooms
  • Total suites 
    20 suites, including signature Sweetbay Suite
  • Total meeting rooms
    3
  • Smoking
    The Dunlin is a smoke-free resort
  • Parking
    Valet parking only
  • Cancellation Policy
    Standard reservation: A 1-night deposit inclusive of taxes is required at the time of booking. Any cancellations made within 7 days prior to arrival is subject to a 1-night penalty inclusive of taxes.
    Plan Ahead & Save 20%: Non Cancelable. A deposit for the full stay is required. This is a non-refundable booking with no changes or cancellations allowed.
  • Can I dine anywhere in the resort?
    Four options are available for onsite dining. Linnette’s our signature restaurant is open for breakfast (7am-10:30am), lunch (11am-2pm), and dinner (5pm-10pm). The Willet Room our lounge bar for drinks and bites is open from 11am-10pm from Sunday to Thursday and 11am-11pm Friday to Saturday. Poolside dining is available daily at The Cove from 11am-6pm. Dine from the comfort of your room with in-room dining available for breakfast from 7am-11am and an all-day menu available from 11am-10pm.
  • Seasonal Closures
    N/A

Resort Fees

  • Does your property charge a Resort Fee?
    Yes
  • How much is the Resort Fee per room?
    $50
  • Is the Resort Fee a fixed amount per room?
    Yes
  • Does the Resort Fee change by season?
    Not at this time.
  • What items are included in the Resort Fee?
    High speed internet, in-room water and coffee, valet parking, use of house bikes, access to Mercedes vehicle fleet, and weekly programming.

Spa Fees

  • Does your property charge any wellness/spa fees?
    Yes, there is a 24% service charge on all spa services
  • How is the fee distributed?
    The spa service charge is distributed 100% to, and divided among spa team members. Any additional gratuity provided is distributed 100% to your practitioner.

Transportation

  • Can the hotel pick me up?
    Our team is happy to assist in booking transportation for guests to and from local airports, to downtown Charleston and beyond. The Dunlin will also offer shuttle services around the immediate area.
  • How far is the hotel from the airport?
    Charleston International Airport is located 30 miles/45 minutes from The Dunlin. The Charleston Executive Airport is 16 minutes away from The Dunlin.
  • Does your resort offer a shuttle service?
    Yes, we offer a shuttle service around Kiawah River, to public beaches, and to select nearby areas like Freshfields Village and John’s Island.
  • What are the various costs for a limo/taxi/town car etc.?
    Ubers and Lyfts are not readily available in Kiawah River. We highly recommend using our transportation services or letting us assist with booking a car service.

Payment

  • What Currency is Accepted?
    USD
  • What are the Accepted Payment Options?
    Cash and all major credit cards
  • What is the Deposit Policy?
    Standard reservation: A 1-night deposit inclusive of taxes is required at the time of booking.
    Plan Ahead & Save 20%: Non Cancelable; a deposit for the full stay is required.
  • Is there a cost for additional guests in room?
    No

Pet Policies

  • What is the pet fee?
    $150 per pet.
  • Number of pets allowed?
    2 pets per room
  • Special pet amenities and services?
    Yes, we’ll provide a small bed and two bowls.
  • Are there any weight or breed limits?
    Not at this time
  • What is covered with the pet fee?
    Additonal room cleaning
  • Are pets allowed everywhere on property?
    Only in guest rooms and general public areas. Pets are not permitted in the restaurants, pool, or spa.

Housekeeping and Laundry Services

  • Do you have laundry and dry cleaning facilities?
    Laundry and dry cleaning services are available. In addition a Laundry Room is available for guest usage.
  • How do I get my clothes pressed?
    This can be coordinated with the guest services team on-site.
  • Do you have a lost and found?
    Yes
  • How frequent is housekeeping?
    We offer housekeeping service between 9am-5pm and turndown service between 5pm – 9pm, daily throughout a stay.
  • Is there a cost for laundry?
    On-site self service laundry is available free of charge, as well as professional laundry and dry cleaning services that are priced per item.
  • Laundry pick up time and time to finish?
    If the hotel and dry cleaning company are notified by 8:30am, service will be same day and delivered back by 6:30pm. Otherwise, there will be a 24 hour turnaround Monday – Saturday. Sunday the company is closed and therefore there will be a longer turn around time if requested then.

General Amenities

  • Three on site restaurants
  • Resort pool
  • Weekly programming, including wellness
  • House bikes
  • Tennis and pickleball equipment
  • Luggage storage
  • The Livery for adventure activities and nature discovery
  • Laundry service
  • Valet parking
  • Room service
  • In room safes

Hotel Accessibility

Residences

  • The Dunlin branded residences coming soon.

Family

  • Do you have babysitting/child care available?
    Yes, we can recommend several babysitting services that are available to come to the resort.
  • Do you have a children’s menu?
    Yes, a children’s menu is available in the restaurants and in room dining.
  • Do you have cribs?
    Yes, cribs are available by request and based on availability.
  • Do you have highchairs?
    Yes, a highchair is available upon request and based on availability.
  • Do you provide custom itineraries?
    Yes, our concierge can provide a custom itinerary.
  • Do you have a minimum age requirement for guests?
    No, guests of all ages are welcome. All minors should be accompanied by an adult.

Spa and Recreational Amenities

  • Is the pool available for use?
    Yes, there is an on-site pool
  • Is there a spa on site?
    Yes, there is a spa on-site
  • Does the resort feature a fitness center?
    Yes
  • Tennis Information
    Guests have access to Pickleball and Tennis Courts at Farmstead Park.
  • Golf Information
    Our concierge team can provide options and tee times at local courses.
  • Other Wellness
    The Dunlin offers complimentary weekly wellness programming in addition to seasonal visiting wellness master experiences. Set within 20 miles of waterfront, scenic nature trails, and abundant marshlands rich in native flora and fauna, guests can walk and bike the grounds or expore by kayak, paddleboard, or canoe.
  • Spa Hours
    Aster Spa is open from 9am-6pm, 7 days a week
  • Age requirement
    18 and up; 16 or 17 must be accompanied with an adult
  • Does Aster Spa allow day guests?
    Yes
  • Fitness Classes
    Yes, Aster offers weekly fitness programming.
  • Does Aster Spa offer memberships?
    No
  • Cancellation Policy
    24 hour cancellation policy for Spa treatment.

Food and Beverage

  • Bar Hours
    The Bar at Linnettes will be open daily until 10pm. The Willett Room Bar with be open Sunday through Thursday until 11pm and Friday and Saturday until midnight.
  • In Room Dining hours
    In Room Dining will be available daily from 7am-10pm
  • Corkage Fee
    $55