Esperanza
Type Of Information Collected | Auberge Resorts Collection
WHAT INFORMATION IS COLLECTED?
“Personal data” is the information that identifies you as an individual. For example, your name or contact information is personal data. Personal data is collected in order to support business operations and to provide products and services offered by Auberge Resorts LLC or the properties that are part of the Auberge Resorts Collection. The type of personal data collected depends on your interactions with and use of Auberge Resorts LLC’s services and those of the properties that are part of the Auberge Resorts Collection.
Some Personal Data Is Provided By You.
Some personal data is collected when you use the website and some personal data is collected when you check in or use a service offered by Auberge Resorts LLC or a property that is part of the Auberge Resorts Collection. For example, you provide personal data when you:
- Contact or use services offered by Auberge Resorts LLC or a property that is part of the Auberge Resorts Collection.
- Book a stay.
- Check-in to an Auberge Resorts Collection property.
- Sign up to receive communications.
- Participate in a promotion, contest or survey.
- Send a direct message via email or on social media.
- Enter into a contract or agreement with Auberge Resorts LLC or a property that is part of the Auberge Resorts Collection.
You may choose not to provide certain personal data; however, you may be unable to use a certain product or service or be unable to access certain functionalities of the website. For example, your name and contact information are needed to make a reservation.
Some Personal Data Is Received From Third Parties.
Some personal data is received from third parties, such as from business affiliates of Auberge Collection LLC, through technology such as cookies, and when you use third party services, such as booking sites to make a reservation.
Some Data Is Collected On The Website.
The website for Auberge Resorts LLC and Auberge Resorts Collection properties collects aggregated analytics data about site visitors, such as your internet protocol (IP) address, which alone cannot be used to identify you specifically. This information is used to learn about how the website is used and to send you marketing that may be more interesting to you. In some circumstances, such as if you make a purchase through this site, some of this analytics data can become attributable to you. In such an instance, this analytics information is treated as personal data consistent with this Privacy Notice. If you visit the website and do not provide any personal data during your visit, this analytics data is not attributed to you.
TYPE OF INFORMATION COLLECTED
The type of personal data that is collected depends on the services that you use and may include:
Contact Information.Your first and last name, email address, postal address, phone number, user name, social media handle or other similar contact information.
Billing Information. The data necessary to process your payment if you make purchases, such as your credit card or bank information, including but not limited to reservations.
Guest Services Information.Information related to your stay, such as special requests you make or information related to products or services you use.
Demographic Information. Demographic information, such as your geographic location, preferred Auberge Resorts Collection location, date of birth or anniversary date.
Traveler Information. Your travel details, including personal identification such as a passport, the license plate or make and model of your car, or information about other individuals travelling with you.
Survey Information. The information you provide in response to a survey that you choose to respond to, including opinions on resort features or offerings, your interest in other resorts, and other such comments and suggestions.
Health Information. When you dine, participate in physical activities or use certain services like spa, you may choose to provide health related information, such as whether you have any preexisting conditions. This information is provided at your discretion. You are encouraged to not rely on Auberge Resorts LLC or the properties that are part of Auberge Resorts Collection to retain a record of the health information you provide for any future activities that you participate in.
Special Categories of Information. Information related to your health is received when you voluntarily provide it. Auberge Resorts LLC and the properties associated with Auberge Resorts Collection may retain it with your consent for purposes consistent with this Notice. No other “special categories” of data are collected, which includes: details about your race or ethnicity, religious or philosophical beliefs, sex life or sexual orientation, genetic or biometric data, political opinions, trade union membership, or information about criminal convictions or offenses.
INFORMATION COLLECTED AUTOMATICALLY
Aggregated information that does not personally identify you is collected to improve the website, and to improve the products and services of Auberge Resorts, LLC and the properties of Auberge Resorts Collections. When you visit this website, some information may be automatically received, such as your computer’s internet protocol (IP) address, your operating system and browser type, device type, the web pages you visit on our website, the address of any referring website, and your geographic location. This information is also used to operate, maintain, and manage the website. For example, Auberge Resorts LLC may calculate the average number of site visitors who visit a particular webpage on the website.