Esperanza
California Privacy Requests | Auberge Resorts Collection
- How to Make California Privacy Request. To request access to or deletion of Personal Information upon a VCR, or to exercise any other data rights under California law, please make the request using one of the following methods. AR and/ or ARC Properties are not required to respond to your VCR’s more than twice in a 12-month period. You can make VCR as follows:
- Website: You may visit the privacy form to authenticate and exercise rights via the website.
- Email: You may send an email to the applicable ARC Property or AR to exercise rights. Please include your full name, email address, and all the ARC Properties that you stayed at, along with why you are writing, for processing your request in an efficient manner.
- Toll-Free Number: Please call at 415.737.5955. Please leave a detailed message and don’t forget to include your name, email address, and the ARC Property that you stayed at.
- California Authorized Agent: If you are a California resident, you may designate an authorized agent to make a request to access or a request to delete on your behalf. A response will be furnished to your authorized agent’s request if they submit proof that they are registered with the California Secretary of State to be able to act on your behalf, or submit evidence you have provided them with power of attorney pursuant to California Probate Code section 4000 to 4465. Authorized agents may not be provided with the response pertaining to the request if the authorized agents fail to submit a proof of authorization or are unable to verify their identity.
- Response Timing and Format. The endeavor is to respond to California consumer’s verified request for access or deletion within 45 days of receiving the request. If more time is required, you will be appropriately informed in writing with the reason and extension period. The confirmation of receipt of a request to a verified customer shall be made within 10 days of receiving the same.
| Hotel | Privacy Contact Email |
| Auberge Resorts LLC | arc.privacy@aubergeresorts.com |
| Auberge Beach Residences | abf.privacy@aubergeresorts.com |
| Auberge du Soleil | ads.privacy@aubergeresorts.com |
| Bishop’s Lodge | bl.privacy@aubergeresorts.com |
| Chileno Bay Resort & Residences | cbr.privacy@aubergeresorts.com |
| Commodore Perry Estate | cpe.privacy@aubergeresorts.com |
| Element 52 | ele.privacy@aubergeresorts.com |
| Esperana | esp.privacy@aubergeresorts.com |
| Etéreo, Riviera Maya, Mexico | ete.privacy@aubergeresorts.com |
| Grace Hotel | san.privacy@aubergeresorts.com |
| Hotel Jerome | hj.privacy@aubergeresorts.com |
| Madeline Hotel & Residences | mdl.privacy@aubergeresorts.com |
| Malliouhana | mal.privacy@aubergeresorts.com |
| Mauna Lani | mnl.privacy@aubergeresorts.com |
| Mayflower Inn & Spa | may.privacy@aubergeresorts.com |
| Mukul | mk.privacy@aubergeresorts.com |
| Nanuku | nan.privacy@aubergeresorts.com |
| Solage | sol.privacy@aubergeresorts.com |
| Stanly Ranch | stn.privacy@aubergeresorts.com |
| Susurros del Corazon | sdc.privacy@aubergeresorts.com |
| The Lodge at Blue Sky | bsk.privacy@aubergeresorts.com |
| The Vanderbilt | van.privacy@aubergeresorts.com |
| White Barn Inn | wbi.privacy@aubergeresorts.com |