Health and Service | Hacienda AltaGracia, Auberge Resorts Collection
As always, our number one priority is the health and safety of you, our valued guest, and our employees. Having traveled away from your home, we appreciate that you understand that we cannot guarantee your health. However, we are taking a number of actions to enhance the already high standards of health and cleanliness in our resort, so that you will feel comfortable and well taken care of during your stay with us.*
General Property Information
- The hotel continues to monitor the guidance from the Centers for Disease Control and Prevention (CDC) and is following all health and safety guidelines provided by the local department of health.
- The hotel’s already rigorous cleaning regimens and protocols have been increased. Enhanced cleaning and sanitization practices have been put in place throughout the property and the overall cleaning frequency has been increased.
- The health of our Team Members is being carefully monitored. All Team Members will be temperature screened when they arrive to work.
- Team Members will wear masks and gloves as required by local department of health guidelines.
*All health and service practices are subject to change