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Etéreo, Auberge Resorts Collection

Health and Service - Etéreo, Auberge Resorts Collection, Riviera Maya

On Site Testing Available

  • Our number one priority is the health and safety of you, our valued guest, and our employees. The hotel offers guests private, on-property access to Antigen Rapid Covid testing required for entry into the United States – revised as of December 6, 2021 to mandate negative test results within 1 day of re-entry – with same-day results for a fee of $50 per person. Additionally, we are taking a number of additional actions to enhance the already high standards of health and cleanliness in our resort, so that you will feel comfortable and well taken care of during your stay with us.


General Property Information

  • The hotel continues to monitor the guidance from the Centers for Disease Control and Prevention (CDC) and is following all health and safety guidelines provided by the local department of health.
  • The hotel’s already rigorous cleaning regimens and protocols have been increased.  Enhanced cleaning and sanitization practices have been put in place throughout the property and the overall cleaning frequency has been increased.


Team Members

  • The health of our Team Members is being carefully monitored. All Team Members will be temperature screened when they arrive to work.  
  • Team Members will wear masks and gloves as required by local department of health guidelines.


Please contact us at 855.725.5333 if you have any questions.  

*All health and service practices are subject to change