Bishop's Lodge

Frequently Asked Questions about Bishop's Lodge

Bishop’s Lodge | Commonly Asked Questions

When will Bishop’s Lodge open?
  • Bishop’s Lodge will open in fall of 2020. We look forward to welcoming you as a guest.
Who are the architects and designers?
  • The architect for Bishop’s Lodge is Nunzio Marc DeSantis Architects. The interior designer is HKS.
What is Auberge Resorts?
  • Auberge is one of the world’s premier high-end boutique hoteliers, dedicated to creating captivating places and experiences. More information can be found on our website: www.aubergeresorts.com.
What’s the elevation here?
  • Santa Fe is at 7,000 ft.
Is the water safe to drink?
  • Yes.
Bishop’s Lodge | Lodging Questions

time is check-in?
  • Check-in is at 3 pm.
What time is check-out?
  • Check-out is at 12 pm.
Can I do early check-in?
  • Early check-in is based on availability.
Can I do late check-out?
  • Late check-out is based on availability.
How many rooms do you have?
  • Bishop’s Lodge has 100 rooms and suites.
Are you a smoke-free resort?
  • Yes, we are a smoke-free resort. We also do not sell cigarettes.
Do you have ADA accessible rooms?
  • Yes, we have ADA accessible rooms.
Can we reserve the same room as last time?
  • Every attempt will be made to accommodate guest room preferences.
Does the room rate include breakfast?
  • No, breakfast is not included.
Do you have safety deposit boxes?
  • No, but guest rooms are equipped with individual safes.
Is there a minimum number of nights you can stay?
  • Minimum length of stay will vary based on the season and time of year.
Are the items in the mini bar, including the bottle of wine, complimentary?
  • No, there is a charge for mini bar items.
I love the lotions you have in the room. Are they for sale?
  • Yes, products are for sale in the Spa retail shop.
Do you have residences for sale here?
  • Yes, our residences program is pending from ownership.
Do your rooms have microwaves?
  • No.
Do you have sofa beds?
  • No.
Bishop’s Lodge | Housekeeping & Laundry Questions

How do I get my clothes pressed?
  • Hotel staff can provide clothing pressing for a fee.
Do you have a lost and found?
  • Yes, the manager on duty can assist.
What does your turndown service entail?
  • Turndown is a light refresh of the room. It prepares the rooms for a restful night sleep and the bathroom for the morning.
Bishop’s Lodge | Payment Questions

What currency do you accept?
  • We accept the U.S. dollar.
What is your deposit policy?
  • One night’s room and tax is due at the time of booking.
What is your cancellation policy?
  • Cancellation is required 72 hours prior to arrival.
What is the cost for an additional guest in my room or suite?
  • There is a charge of $25 for each additional guest beyond 2 adults. Additional fees apply for extra bedding such as rollaways. Standard crib is provided complimentary upon request.
What are your accepted payment options?
  • For payment, we accept American Express, Discover Card, Mastercard or Visa.
Can I cash a check?
  • No, we cannot cash checks.
Can I exchange my foreign currency?
  • No.
Bishop’s Lodge | Transportation

What is your overnight parking fee?
  • The overnight parking fee is $15.
Do you provide car charging?
  • No.
Can you help find a taxi?
  • Yes, our concierge can arrange for taxi service. Ride sharing services such as Uber and Lyft are readily available.
Do you provide car services?
  • Yes, our concierge can arrange for car services. Advance booking is required.
Do you provide transportation?
  • No.
Do you have Uber or Lyft in the area?
  • Yes.
Does your resort offer a shuttle service?
  • Yes, to downtown Santa Fe Plaza.
Bishop’s Lodge | Pets Questions

Do you allow service animals?
  • Yes, service animals are allowed, without a fee.
Do you allow pets?
  • Yes, pets are allowed.
What is your pet deposit?
  • The pet deposit is $125.
Is the pet deposit refundable?
  • No, it’s a one-time fee per stay, including up to two pets.
What is the maximum number of pets allowed in each room?
  • Two pets are allowed in each room.
Bishop’s Lodge | Business and Office Questions

Do you have Wi-Fi?
  • We offer complimentary wireless high-speed Internet access in all public areas and rooms.
Do you rent out AV equipment?
  • Yes, a range of AV equipment is available to rent.
Where can I make photocopies or print a document?
  • At the Reception/Concierge desk.
Do you have access to email and the Internet?
  • Yes.
Bishop’s Lodge | Family Questions

Do you have a minimum age requirement for guests?
  • Guests under the age of 19 must be accompanied by an adult.
Do you have a children’s menu?
  • Yes, we have children’s menus available.
Do you have cribs?
  • Yes, complimentary cribs are provided.
Do you have highchairs?
  • Yes, highchairs are available upon request.
Do you provide custom itineraries?
  • Yes, our concierge can help arrange custom itineraries according to your preferences.
Bishop’s Lodge | Wellness Questions

Do you have a fitness center?
  • Yes, there is an on-site fitness center.
What are your fitness center hours?
  • The fitness center is open 24 hours.
Can we use spa facilities without a spa treatment?
  • There will be a daily fee charged for use of the outdoor soaking pools, sauna, steam room, and meditation areas.
Bishop’s Lodge | Recreation Questions

Is your pool open year-round?
  • Yes, the pool is available year-round from 6 AM to 7 PM daily.
Do you have a Jacuzzi?
  • Yes.
Do you offer exercise or yoga classes?
  • Yes, a roster of pilates, yoga and meditation classes will be offered.
Do you have tennis courts?
  • No.
Do you have a golf course?
  • No.